|At Portarlington Leisure Centre, we want to resolve issues that affect your safe and enjoyable use of our centre as quickly as possible. |
To maximise the ease at which you can make a complain or offer some constructive criticism we have outlined in teh attached document our customer complaints policy. Where possible, we would appreciate you mentioning an issue to us as soon as it happens so that we can deal with it without delay.
Our comment cards and comment book may also be used to provide positive feedback on your experiences or interactions with our team and facilities.